• 342 Cavendish Road Coorparoo QLD 4151
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Practice Information

Fees

  • From Monday 6 October 2025, our consultation fees will be changing.

  • Cavendish Road Clinic is a fully private billing clinic. This means that, apart from DVA card holders who are routinely bulk billed, all patients are asked to pay the standard consultation fee at the end of their appointment. Each doctor sets their own billing independently and, in some instances, may offer a discounted fee at their discretion.

  • We believe that providing high-quality, holistic care takes time and should never be rushed. Unfortunately, Medicare rebates have not kept pace with the true cost of delivering comprehensive general practice, which is why we are unable to rely on bulk billing.

  • By choosing a private billing model, we can:
    • Provide care that is thorough, unhurried, and centred on your individual needs
    • Ensure timely access to your preferred GP
    • Maintain adequate staff support, so our team can look after you promptly and professionally
    • Preserve the beautiful, heritage-listed Verona house in which our practice resides
    • Continue offering the level of care and continuity that you and your family deserve
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  • Thank you for your understanding and support — it allows us to sustain a clinic environment where both patients and staff are valued, and where we can continue to provide the highest standard of care to our community.

  • Common Consultation Fees
    • Short consult (15 mins)
      • MBS Item 23
      • Fee: $95
      • Medicare rebate: $43.90  
      • Approx. out-of-pocket: ~$51
    • Long consult (30 mins)
      • MBS Item 36
      • Fee: $180
      • Medicare rebate: $84.90  
      • Approx. out-of-pocket: ~$95
    • Mental health care plan (30 mins)
      • MBS Item 2715
      • Fee: $200
      • Medicare rebate: $106.20  
      • Approx. out-of-pocket: ~$94

  • (Rebate amounts correct as at 1 July 2025, per MBS Online.)  

  • Additional Information:
    • Medicare rebates can be processed instantly into your bank account at the time of payment via your debit card at our EFTPOS terminal. Alternatively, we can process your rebate for you overnight into the bank account you have nominated with Medicare. 
    • Telephone and video consultations are available for patients who have attended a face-to-face appointment at the clinic within the past 12 months. These are billed at the same rates as in-person consultations.
    • For your convenience, we offer early morning appointments. Appointments that commence prior to 8am attract a higher overall fee; however, the Medicare rebate is also higher, meaning the out-of-pocket cost is the same as during business hours consults.
    • Certain procedures and additional medical services (for example, ECG, skin biopsies, Implanon and/or Mirena insertions) may attract further fees.
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  • If you have any further questions about fees, please don’t hesitate to ask our friendly reception team.

Medical Certificates

These can only be obtained after consultation with your doctor and only for genuine illnesses. It is not legal to backdate medical certificates.

Communication Policy

  • Communication with the GP’s where possible should occur within a consultation.
  • Our email address is not to be used for clinical enquiries. All clinical enquiries should be made by ringing the Clinic on (07) 3397 1041.

Worker’s Compensation

Fees for work related injuries must be paid at time of consultation.  It is the responsibility of the patient  and the employer to submit a claim by forwarding the  necessary forms to Workcover Queensland. 

Reminder System

Our practice is committed to preventative care .  We have a reminder system in place which offers preventative health services appropriate to your care.  If you do not wish to receive routine reminders please inform the Practice Manager.

Management of Patient Health Information

Your medical record is a confidential document.  It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. For more details please ask to see our Privacy Policy.

Test Results and Follow Up

  • Patients will be advised by their doctor during their consultation if they require a follow up appointment.
  • Patients may also receive an SMS text or phone call, email or postal letter from the clinic if they require a follow up appointment after their results have been reviewed.

Patient Feedback

We welcome constructive feedback. 

If you have any suggestions or concerns please contact our Practice Manager on (07) 3397 1041 or by email sherryn@cavrdclinic.com.au

Alternatively, please place a suggestion or comment in our suggestion box. 

For issues which you feel necessary to be dealt with outside the practice, you can contact The Office of the Health Ombudsman, George Street, Brisbane QLD 4001. Ph: 133 646

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