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Fees & Information

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  • Cavendish Road Clinic is a fully private billing practice. All patients will pay a fee at the end of their consultation.
  • The doctors at Cavendish Road Clinic are independent practitioners and set their own fees, which may vary from time to time.
  • This supports the kind of care we believe in - thoughtful, personalised and thorough - while allowing us to reinvest in our clinic and services.
  • High-quality care takes time and should never be rushed. Medicare rebates have not kept pace with inflation and the true cost of general practice, which is why we cannot rely on bulk billing.
Choosing a private model allows us to provide:
  • Thorough, unhurried consultations
  • Timely access to your GP
  • Continuity of care
  • Adequate staff support
  • Preservation of our heritage-listed Verona House clinic

At Cavendish Road Clinic, we believe healthcare works best when your GP has enough time to understand the whole person – not just the reason you came in today.

We’re committed to being transparent about our fees and helping you choose the right appointment length from the outset, so there are no surprises on the day. As a fully private billing practice, our fees reflect the time, care and expertise involved in providing high-quality general practice. Medicare rebates are available for eligible services where applicable.

Our priority is making sure you receive the care you need. Occasionally, a consultation may become more complex than originally anticipated or require additional time. If this occurs, your GP will do their best to discuss this with you during your appointment, including any change to the consultation fee and the options available, before proceeding.

  • MBS Item 23
  • Fee: $102
  • Medicare rebate: $45.05
  • Approx. out-of-pocket: ~$57
  • MBS Item 36
  • Fee: $200
  • Medicare rebate: $87.10
  • Approx. out-of-pocket: ~$113
  • MBS Item 44
  • Fee: $300
  • Medicare rebate: $128.35
  • Approx. out-of-pocket: ~$172
  • MBS Item 2715
  • Fee: $215
  • Medicare rebate: $108.95
  • Approx. out-of-pocket: ~$106
  • MBS Item 965
  • Fee: $236.55
  • Medicare rebate: $160.60
  • Approx. out-of-pocket: ~$76
  • MBS Item 695
  • Fee: $200
  • Medicare rebate: $104.55
  • Approx. out-of-pocket: ~$95
  • MBS Item 36
  • Fee: $250
  • Medicare rebate: $87.10
  • Approx. out-of-pocket: ~$163
  • If your doctor identifies a spot that requires a biopsy during your skin check, this can usually be performed as a shave biopsy during the same appointment. There is no additional out-of-pocket cost for shave biopsies completed as part of your skin check. If a different procedure is recommended, your doctor will discuss the options with you, including any fees, so you can make an informed decision about your care.
  • Medicare rebates can be processed for you by our reception team.
  • Early morning appointments (before 8am) attract a higher fee, however, the medicare rebate that you will receive is also higher.
  • Telephone and video consultations are billed at the same rates as in-person consultations (for patients seen in person within the past 12 months).
  • Your appointment time is reserved especially for you. If you're unable to attend, please let us know at least 2 hours beforehand so we can offer that appointment to another patient. Missed appointments or late cancellations will attract a DNA/late cancellation fee.

Some consultations involve additional procedures, equipment or consumables. Where an additional fee applies, we’ll always aim to let you know in advance.

The services below are those our patients ask about most often. This is not an exhaustive fee list, and fees may vary depending on the complexity of your consultation and the care required. If you’re ever unsure about costs, please ask your GP or our reception team – we’re always happy to help.

  • o Fee: $60
  • o Medicare Rebate: $24.65
  • o Approx. out-of-pocket cost: ~$35
  • o Fee: $120
  • o Medicare Rebate: $53.20
  • o Approx. out-of-pocket cost: ~$67
  • o Fee: $15
  • o Medicare Rebate: $8.65
  • o Approx. out-of-pocket cost: ~$6

Fees for Mirena and Implanon procedures may vary depending on the procedure/s required and the doctor providing your care.

Your GP will discuss the expected costs with you as part of planning your procedure. For more information about fees, please speak with your GP or contact our friendly reception team by phone.

  • If, following a consultation with your GP, an iron infusion is indicated as the most appropriate treatment, the following fees apply:
  • • GP procedure fee: $237.10
  • • Medicare rebate: $87.10
  • • Practice consumables fee: $25.00
  • • Estimated out-of-pocket cost: $175.00
  • Your GP will discuss the risks, benefits, alternatives and expected costs with you before proceeding.
  • To help us coordinate your care and ensure the right appointments are booked from the outset, we ask that you please call our friendly reception team if you are:
  • • Experiencing cold or flu symptoms (such as a cough, sore throat, runny nose or fever)
  • • Booking for ear wax removal
  • • Booking a driver's licence medical
  • • Booking a childhood health check or childhood vaccinations
  • If you have respiratory symptoms, we'll usually arrange an initial telehealth consultation with your GP. If your doctor determines that an examination is needed, we'll happily welcome you into the practice. This approach helps reduce the risk of infection transmission to other patients in the clinic, particularly those who may be more vulnerable, while ensuring you receive the care you need.
  • Ear wax removal is performed by our nursing team following assessment by your GP. Your GP will first determine whether ear wax removal is clinically appropriate and, if appropriate, we'll coordinate the required nursing appointment.
  • Driver's licence medicals often involve additional assessments by our nursing team, such as checking your vision, before you see your GP. Calling us allows us to reserve the appropriate appointments and ensure everything can be completed during your visit.
  • Childhood health checks and vaccinations are a team effort between your GP and our nurses. Your child may require measurements such as height, weight and head circumference, together with time for vaccinations and the recommended observation period afterwards. Booking these appointments by phone allows us to coordinate your child's visit, reserve nursing time where needed, and help ensure your appointment runs as smoothly as possible. If you're ever unsure what type of appointment to book, simply give us a call. We're always happy to help arrange the appointment that's right for you.

We centre our care around the person – not the clock.

Choosing the right appointment length simply helps ensure your GP has enough time to understand your concerns, answer your questions and provide the care you deserve.

  • A standard appointment (up to 15 minutes) is generally suitable for:
  • • One new health concern
  • • Repeat prescriptions
  • • Repeat referrals
  • • Telehealth consultation for cold, flu or respiratory symptoms
  • • Reviewing a single blood test or imaging result
  • • Medical certificates
  • • Routine vaccinations (for example, tetanus or whooping cough)
  • • Blood pressure checks
  • • Sexual health screening
  • Please book a long appointment (20–30 minutes) if you are:
  • • Discussing more than one health concern
  • • Booking a mental health consultation
  • • Seeking an assessment for perimenopause or menopause
  • • Booking an antenatal consultation
  • • Having a cervical screening test
  • • Discussing multiple or complex results
  • • Booking with Dr Rebecca Owen to discuss gender affirming hormone therapy
  • • Attending with a child who has developmental or behavioural concerns
  • • Seeking travel medicine advice
  • • Booking a full skin check

If you’re unsure which appointment to book, our friendly reception team is always happy to help.

We also encourage you to ask your GP how long they recommend for your next appointment. Every person’s healthcare journey is different, and your doctor is best placed to recommend the amount of time needed for your ongoing care.

Telehealth appointments are available for patients cannot attend the clinic due to competing commitments, illness, mobility or access issues. These can be easily booked online or by calling our reception team.

Medicare rebates are available where a patient has been seen at the practice face to face within the last 12 months.

Medicare rebates are also available to new patients who are seeking services related to blood borne viruses, sexual or reproductive health.

We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please let us know as early as possible.

Missed appointments and late cancellations mean our doctors are unable to offer that time to another patient who may need care. To help us provide timely access for everyone, fees will apply when appointments are missed or cancelled with insufficient notice (less than 2 hours)

Please click here to view our DNA & Late Cancellation Policy.

Thank you for helping us make the best use of our appointment times so we can continue delivering care.

Your doctor will let you know if follow-up is required when your results are received. The recall message will be sent to your mobile by HotDoc, asking you to please book a follow-up appointment.

Patients may also be contacted by SMS, phone, email, or registered post to arrange a review appointment where necessary.

Results are not provided by our reception team over the phone, and should be accessible on your MyGov account within 1 week.

If you prefer not to receive routine reminders, for example – when your next check up is due – please advise the practice manager directly via email ([email protected]).

To maintain patient privacy and ensure clinical accuracy:
  • Clinical matters must be discussed with your GP during a consultation, either in-person or via Telehealth.
  • Email is not to be used for clinical communication.
  • Reception staff will not disclose results over email or via the phone - as they are not trained to interpret your test results.
  • Your results will be made available to you on your My Health Record, usually within 1 week.

To ensure accurate records and reliable communication, please advise us promptly if your contact details change – including address, phone number, or email.

Free on-site parking is available for your convenience.

Cavendish Road Clinic operates from a heritage-listed building, and at present, there is no wheelchair ramp access.

We acknowledge this limitation and are exploring options to enhance accessibility in the future.

If you have mobility needs, please inform our reception team when booking so we can make appropriate arrangements to support your care.

For after-hours medical care, please contact the Hello Home Doctor Service directly on 134 100.

If you are experiencing a medical emergency, please dial 000 immediately, or present to you local ED or urgent care clinic.

While we operate primarily by appointment, walk-in patients will be triaged by our nursing team on arrival and assisted to arrange the most appropriate care pathway.

If you are unsure, please phone our clinic during office hours for advice.

Cavendish Road Clinic is proudly registered with MyMedicare, a government initiative designed to strengthen the relationship between patients and their regular GP.By nominating us as your preferred practice, you help us deliver more connected, continuous and personalised care.You can register via myGov or ask our reception team for assistance during your next visit.

Fees for work-related injuries are payable at the time of consultation. Fees are charged at AMA rates.
It is the responsibility of the patient and employer to submit the necessary documentation to WorkCover Queensland, and in some cases, to seek reimbursement directly from WorkCover.

Please note that if your claim was made within another state, varying out of pocket costs may apply.

Your medical record is a confidential document.

Our practice adheres to the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the RACGP 5th Edition Standards.

All personal information is stored securely and is only accessible to authorised staff involved in your care.

A copy of our full privacy policy is available on request from reception.

At Cavendish Road Clinic, we embrace innovative technologies that enhance patient care and clinical efficiency. Some of our doctors use secure, medical-grade AI tools – such as Heidi – to assist with clinical documentation during consultations.

These tools act as digital scribes, helping to summarise discussions and generate draft notes under the supervision of your doctor. All information is reviewed and approved by your GP before being added to your record.

Your privacy remains our priority: AI tools are used in accordance with Australian Privacy Principles and our practice privacy policy, and data is handled securely within approved healthcare environments.

By integrating technology thoughtfully, we aim to spend more time focusing on you, and less time on administration – so your care always stays personal, accurate, and human.

Our home — Verona House — is a local landmark on Cavendish Road in Coorparoo.

Preserving its history while evolving modern healthcare within its walls reflects our core philosophy:

Care that evolves with you.

We value your feedback and continually strive to improve our service.

If you have suggestions or concerns, please contact our practice manager at [email protected]. 

Book your appointment
online via Hot Doc.

You can also call us
on 07 3397 1041

If you are having a medical emergency, please phone 000.

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We welcome everybody,
every story, every stage of life.

Book an appointment

Treating the whole
neighbourhood.

Reach out to us

T:
E:

A:

07 3397 1041
[email protected]

342 Cavendish Road,
Coorparoo QLD 4151

Please call during our opening hours.

Monday to Friday:
Weekends:
Public Holidays:

7:15am-6pm
Closed
Closed

Consultations are by appointment only.

After hours 
Call the Hello Home
Doctor on 134 100.

Emergencies 
If you are having an
emergency – please call 000.

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