18th January 2023

A letter from the Practice Manager

Dear Cavendish Road Patients,

2022 was a big year! Our year included:

Throughout September 2022, the reception team asked patients who were attending for their appointment, to complete a survey about their experience with the practice. We pride ourselves on offering a high level of care to our patients and it was great to see that you agreed! You particularly liked getting reminders for your appointments and you felt welcomed and well cared for by reception staff. Feedback about the doctors you saw was also very positive. You felt that you were treated with respect, felt comfortable, sensitivity was shown towards your concerns and the GP’s helped you understand your medical condition and involved you in decisions made about your health.

We appreciate the feedback you gave about the following areas that you felt needed some improvement.

This year, our clinic will be focusing on running monthly health campaigns to keep you fighting fit! Keep an eye on our clinic noticeboards and on our website for information about these monthly campaigns.

Once again, thank you to those who provided feedback. I am happy to receive feedback at any stage. Please reach out to me via phone, email or in person.

On behalf of all of us at Cavendish Road Clinic, I wish you a healthy and prosperous new year.

Rachel  Lumley

Practice Manager
Cavendish Road Clinic
(07) 3397 1041

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